How can we help?

Use the box below to search in our knowledge base. If your question isn't here, open a new ticket

General department
Why two desktop clients? Telegram for macOS  ( macos.telegram.org ) supports many platform-specific features, such as the MacBook Pro Touch Bar, gesture navigation, integration with the Mac's Share menu and more. It has every feature from the...09 Aug 2020General 360 0
Call debug info and connection details In case of connection issues, it may be useful to get a screenshot of the call screen for the Telegram developers. Here's how to get the call debug info screen in the Telegram apps. To save your time, only send it if Te...14 Aug 2020General 180 0
Telegram URI Scheme The Telegram apps support URI schemes. This allows limited interactions between other apps and websites. After Telegram introduced username support some years ago, a lot of schemes were no longer supported. In the futu...26 Aug 2020General 230 0
Formatting messages with markdown Telegram allows you to format text inside your messages. Highlight a word or paragraph and select in the formatting menu (right click on the highlighted part in the desktop clients) your formatting. If you need bold and...29 Aug 2020General 543 0
Connection and SMS issues When you have a connection issue, make sure to first check Telegram's Twitter account . The Telegram team will announce widespread problems on Twitter.  If the problem is local only, Telegram needs to know some infor...31 Aug 2020General 470 0
Default Telegram Masks In case you deleted some of the default Telegram masks packs in the apps, here is a list: https://t.me/addstickers/CoronaMask https://t.me/addstickers/NYmasks https://t.me/addstickers/masks1 https://t.m...02 Sep 2020General 232 0
Departments
See all departments