How can we help?

Use the box below to search in our knowledge base. If your question isn't here, open a new ticket

Android department
Profile Video Requirements (Android) While displaying profile videos works on all devices, setting a profile video requires at least an Android 4.3 device. 14 Aug 2020Android 116 0
Android Cache Folder structure of Telegram for Android App Cache for Cloud Chats /storage |-- sdcard0 or sdcard1 (depends on phone) | -- Telegram | -- Telegram Images | -- Telegram Documents | -- Telegram A...25 Aug 2020Android 103 0
50 Emoji Limit (Android) The current limit of emoji per chat message is 50.  The reason is performance optimization for old Android devices. It takes a specific amount of RAM for every emoji to be rendered and in devices with 512 or less MB R...25 Aug 2020Android 73 0
Video Compression (Android) Only devices with Android 4.1+ are able to do video compression in Telegram. It is related with the resolution of the video that is sent too. It has to be bigger than 640px in width or height. It's disabled for some dev...25 Aug 2020Android 91 0
Attachment Menu Issues on Xiaomi (Android) On some Xiaomi devices, users may be not able to see the keyboard / the menu that appears pressing on "…" on the top right corner. This happens because a new setting was added in the Android system, which is called "s...26 Aug 2020Android 92 0
Recurring notifications (Android) Starting with Telegram for Android version 2.0.3, Telegram added a Setting (Notifications and Sounds → Repeat Notifications ) that allows users to select a repeat period or turn repeated notifications off altogether....26 Aug 2020Android 109 0
Searching in Secret Chats (Android) Currently, it is not possible to search in Secret Chats on Android because only server search has been integrated. It will become possible eventually, regarding to Telegram. The iOS app already supports local searching ...26 Aug 2020Android 100 0
Departments
See all departments