How to find the iOS Crash Log

iOS 7

iOS Settings > About > Diagnostics and Usage > Diagnostic and Usage Data

iOS 8

iOS Settings > Privacy > Diagnostics and Usage > Diagnostic and Usage Data


In both cases it should be either LatestCrash-Telegram.ips or Telegram-<DATE>_<DEVICENAME>.ips. The content can be copied and pasted directly into a chat.

  1. Sync with iTunes (Crash logs are transferred to iTunes whenever you sync your device. Plug in your device, and launch iTunes to complete the sync)
  2. Retrieve the Crash log
  1. Open Finder (found in the Dock)
  2. Click on the 'Go' menu at the top of your screen, and select 'Go to Folder'
  3. Type (or paste): ~/Library/Logs/CrashReporter/MobileDevice/
  4. Open the folder with the same 'name' as your device. (Note: your device name appears in iTunes on the left side, under 'Devices')
  5. You will see at least one item starting with 'Telegram'. Copy any that you find to your Desktop
  1. Open any Windows Explorer Window (My Computer, My Documents, etc.)
  2. Enter %appdata%, and press ENTER
  3. Navigate to Roaming > Apple Computer > Logs > CrashReporter > Mobile Device > Device Name or *C:\Users\<USERNAME>\AppData\Roaming\Apple Computer\Logs\CrashReporter/MobileDevice/<DEVICE_NAME> (Note: your device name appears in iTunes on the left side, under 'Devices')
  4. You will see at least one item starting with 'Telegram', copy any file you find to your Desktop.